blijitu Privacy Policy
This page describes what we collect when you use blijitu and how we keep that data protected. We take privacy seriously—your information is used only to verify your account, process payments, and comply with legal obligations.
When you open an account on blijitu, we collect personal details including your name, email, phone number, date of birth, and identity document information. We also collect payment method details when you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or Indonesian banks. We use this data to confirm your identity, process deposits and withdrawals, detect fraud, and comply with anti-money-laundering regulations.
We understand that you may have concerns about how your data is stored and who can access it. This policy explains our practices in clear terms, your rights regarding your information, and how to contact us if you have questions or wish to exercise those rights.
What Data We Collect on blijitu
We collect data at multiple points in your journey on blijitu. At account opening, we gather your full name, email address, mobile number, and date of birth. Before your first withdrawal, we ask for identity verification—a scan or photo of your passport, national ID, or driver's license. We also collect your residential address and payment method information.
During gameplay, we log your bets, deposits, withdrawals, and game outcomes. We collect information about your interactions with live-dealer tables, sportsbook markets, slots, and esports games. We also track your IP address, device type, and browser information for security and fraud prevention purposes.
We do not deliberately collect special categories of data such as health information, religious affiliation, or political views. However, if you voluntarily disclose such information in support messages or account notes, we may retain it as part of your communication history with our team.
Identity verification is required on blijitu
We collect identity documents to comply with Know Your Customer (KYC) and anti-money-laundering regulations. This data is encrypted and stored separately from your account login credentials.
How We Use Your Data
We use your personal data to set up and manage your blijitu account. We verify your identity to confirm you are who you claim to be and to prevent account takeover. We use your payment method details exclusively to process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.
We use your IP address and device information to detect fraudulent login attempts, money laundering, and other suspicious activities. We also analyse gameplay patterns and betting behaviour to identify potential problem gaming or account compromise. Our support team uses your communication history to respond to your inquiries and resolve disputes.
We do not sell your data to third parties for marketing purposes. We do not share your account information with other gaming platforms. We share your data with our payment processors and banking partners only to the extent necessary to complete your financial transactions.
Data Storage, Third Parties, and Your Rights on blijitu
Where We Store Your Data
Our servers may sit outside your home jurisdiction. We implement industry-standard encryption and security measures to protect your data during transmission and storage. We limit access to your personal data to employees and contractors who need it to provide blijitu's service, and we require them to maintain confidentiality agreements.
Third-Party Processors
We engage third-party service providers to assist with payment processing, identity verification, and customer support. These providers are contractually bound to use your data only for the purposes we specify and to maintain the same security standards we apply internally. Examples include payment gateways that process DANA, e-wallet, and bank transfers, and KYC vendors that verify your identity documents.
Your rights on blijitu
- You have the right to access your personal data held by us
- You may request correction of inaccurate or incomplete information
- You can request deletion of your data, subject to legal retention obligations
- You have the right to object to certain uses of your data
- You can request a copy of your data in a portable format
Data Retention
We retain your account information and transaction records for as long as your account is active and for a period after closure as required by applicable law. Identity verification documents are typically retained for five years or longer to comply with anti-money-laundering obligations. We may retain aggregated or anonymised data indefinitely for business analysis and fraud prevention purposes.
Cookies and Tracking
We use cookies and similar technologies to remember your preferences, keep you logged in, and detect suspicious login activity. These cookies do not contain personal information—they are identifiers that link your browser session to your blijitu account. You can manage cookie preferences in your browser settings, but disabling cookies may impact your ability to use blijitu fully.
Exercising Your Rights
To access, correct, delete, or request a portable copy of your data, contact our support team via live chat, email, or in-app messaging. We will respond to verified requests within 30 days. If your request involves complex data retrieval or legal considerations, we may require additional time. We will not charge a fee for reasonable requests. If you believe we have violated your privacy rights, you also have the right to lodge a complaint with your local data protection authority.
Our support team serves players across Jakarta, Surabaya, Bandung, Medan, and Semarang, and responds in both Indonesian and English. For data-subject requests, contact our compliance team through the channels listed on our Customer Support page.
Legal and Jurisdiction Information
Service availability
Our blijitu service is available only in jurisdictions where online gaming, live-dealer tables, sportsbook activities, and esports betting are lawful under applicable local legislation. We do not provide access to users in regions where such services are prohibited or restricted by law. The availability of blijitu may vary by location, and we recommend checking the current status of gaming regulations in your jurisdiction before attempting to access our platform. We are not able to provide legal advice on the status of gaming laws in any particular region, and users are responsible for determining the legality of our service in their specific location. If you access blijitu from a territory where such services are prohibited, you do so entirely at your own legal and financial risk. Our commitment to jurisdiction compliance is consistent across all our service offerings, including live-dealer games, sportsbook coverage of Liga 1 and international football tournaments, slots, and esports markets. We maintain this policy to ensure we operate lawfully and to protect both our users and our business from legal exposure.
Account eligibility
To open and use an account on blijitu, you must be of legal age to engage in gaming activities as determined by the laws of your jurisdiction. We do not specify a fixed age requirement because this varies widely by location. At account opening, you confirm that you meet the eligibility criteria under your local law. We conduct age verification through our Know Your Customer (KYC) process, which requires you to submit valid identity documents such as a passport, national ID card, or driver's licence. If we determine that you are ineligible to use blijitu under applicable law—for example, if identity verification reveals you are below the legal age—we will close your account and refund any remaining balance to your registered payment method. Your eligibility to use blijitu is also subject to compliance with our Terms of Use, including our policies on fraud prevention, account security, and responsible conduct on our platform. By opening an account, you confirm that all information you provide is truthful and accurate, and that you are legally entitled to use our gaming services in your jurisdiction.
Local-law responsibility
It is your responsibility to verify that your use of blijitu complies with the laws and regulations of your jurisdiction before you access our platform. We do not provide legal advice, and we cannot verify that every user's access is lawful in their location. Gaming laws vary significantly across regions and change over time, so what is permitted in one place may be prohibited in another. If you choose to access blijitu from a jurisdiction where online gaming is restricted, prohibited, or illegal, you do so entirely at your own legal risk and in violation of those local laws. We will not be held responsible for any legal, financial, or other consequences resulting from your non-compliance with local law. We recommend consulting a lawyer or regulatory official in your jurisdiction if you are uncertain about the legality of online gaming where you reside. Users are expected to maintain ongoing awareness of changes to gaming law in their jurisdiction and to stop using blijitu immediately if the service becomes illegal where you are located.
Data and privacy scope
We collect personal data from you to operate your blijitu account, verify your identity, process your payments, and comply with legal and regulatory obligations. The data we collect includes your full name, date of birth, email address, phone number, identity document information, residential address, and payment method details for DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, and BNI. We also collect information about your gameplay, bets, account activity, IP address, and device details for fraud detection and security purposes. This information is collected to fulfil Know Your Customer (KYC) requirements, anti-money-laundering (AML) obligations, and fraud prevention responsibilities. Your data is stored securely and is not shared with third parties except as required by law or to our payment processors and banking partners who assist in transaction settlement. For a comprehensive explanation of how we collect, use, and protect your data, please review this entire Privacy Policy. We explain your rights regarding your data, including your right to access, correct, or request deletion of your personal information, subject to legal retention obligations. We typically retain transaction records and KYC documents for the period required by applicable law, which may extend several years after your account is closed.
Contact for legal inquiries
If you have legal questions about blijitu's privacy practices, data handling, your rights, or our compliance obligations, you can contact us through multiple channels. Our primary support method is live chat, available during our operating hours and staffed with team members who can address general inquiries about data privacy and your rights. For more complex legal or compliance matters, including data-subject requests and complaints, email our support team at the address provided on our Customer Support page. We aim to respond to privacy inquiries within 48 business hours, though more complex matters involving data retrieval or legal review may require additional time for investigation. You can also reach us via in-app messaging if you are logged into your blijitu account. Our support team serves users across Jakarta, Surabaya, Bandung, Medan, and Semarang, and communicates in both Indonesian and English. If your inquiry involves a formal complaint or a data-subject access request, we will escalate it to our compliance and data protection team, and you will receive a formal response within the timeframe specified by applicable law.